Open Journey

Legal

Privacy Policy

Your privacy matters to us. This policy explains how Open Journey collects, uses, and protects your personal information.

Last updated: February 8, 2026

1. Information We Collect

Account Information

When you create an account, we collect your email address, display name, and authentication credentials. If you sign up through a third-party provider (such as Google), we receive basic profile information from that service.

Usage Data

We automatically collect information about how you interact with our service, including the prompts you submit for image generation, the images you create, timestamps of your activity, and the number of credits used.

Technical Data

We collect technical information such as your IP address, browser type and version, operating system, device identifiers, and referring URLs. This data helps us maintain security and improve performance.

Payment Information

If you purchase a paid plan, payment processing is handled by our third-party payment provider. We do not store your full credit card number or payment details on our servers. We only retain transaction IDs and plan information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our AI image generation service
  • To process your image generation requests and manage your credits
  • To create and manage your user account
  • To process payments and manage subscriptions
  • To send you service-related communications (e.g., account verification, security alerts, plan changes)
  • To monitor and analyze usage trends to improve user experience
  • To detect, prevent, and address technical issues and abuse
  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following limited circumstances:

  • Service providers: We share data with third-party vendors who help us operate our service (e.g., cloud hosting, payment processing, analytics)
  • Legal requirements: We may disclose information if required by law, regulation, or legal process
  • Safety and security: We may share information to protect the rights, safety, and property of Open Journey, our users, or the public
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

4. Generated Images

Images you generate using Open Journey are associated with your account. Depending on your plan:

  • Free plan: Generated images may be used by Open Journey for service improvement and may be publicly visible in community galleries
  • Paid plans: You retain rights to your generated images as outlined in our Terms and Conditions. Images on paid plans are private by default

We may use anonymized and aggregated data from generated images to improve our AI models and service quality.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Generated images are stored according to your plan's storage limits. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), secure data storage, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request a portable copy of your data
  • Objection: Object to processing of your data for certain purposes
  • Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at privacy@openjourney.art. We will respond to your request within 30 days.

8. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how users interact with our service. You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the service.

9. Children's Privacy

Open Journey is not intended for use by children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the service after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@openjourney.art

Have questions about your data?

Contact our privacy team and we'll respond within 30 days.

Contact Privacy Team